Paytm Hiring: Digital Collections Team Lead at Creditmate
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In the realm of digital transactions, Paytm stands tall as India’s foremost financial services provider, zealously propelling both consumers and merchants onto its platform with an array of versatile payment solutions. Catering to consumers, Paytm extends its repertoire to encompass utility payments, seamless money transfers, and a spectrum of Paytm Payment Instruments (PPI) including Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag, and Paytm Postpaid – a Buy Now, Pay Later feature. On the merchant front, Paytm delivers sophisticated acquiring devices like Soundbox, EDC, QR, and Payment Gateway, facilitating payment aggregation via PPI and diverse financial instruments from various banks. Elevating the commerce sphere for merchants, Paytm provides advertising avenues and an extensive Paytm Mini app store. Capitalizing on this robust platform, the company extends credit services, encompassing merchant loans, personal loans, and BNPL options, all secured through strategic financial partnerships.
About the team
Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.
Job Role For Candidate
He/She/They will be responsible for collection targets of the assigned branches. They will be required to meet the target of assigned product. Follow the legal guidelines for collection agencies & in-house collections.
Qualification Requirements
- To achieve collection targets of the Respective Branch assigned.
- Meeting the Target on the product assigned for Collections.
- Ensuring legal guidelines are compiled for entire collection structure in letter and sprits.
- Ensure that the collection agencies and In-house collectors adhere to the legal guidelines provided by the law in force.
- Ensure adherence to the Code of Conduct.
- Continuously monitoring collection agencies and In-house collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities.
Skills Required that will help succeed
- 3-6 years of relevant experience in Call center collections.
- Excellent Communication Skill
- Negotiations skills – strong bias for driving results in a High performance environment
- Strong Relationship and Leadership skills
- Working Knowledge of Computers
- Growth Mindset
- Demonstrated success and achievement orientation.
- Willingness to experiment and improve continuously
Recruitment Details
| Company Name | Paytm |
| Company Website | https://paytm.com |
| Job Role | Digital Collections (Team Lead ) |
| Job qualification | Graduate in any specialization |
| Work Experience | 3-6 years |
| Salary | Best of Industry |
| Job Location | Mumbai, Maharashtra |
Understanding the Role of a Digital Collections Team Lead at Paytm
Delve into the intricacies and responsibilities of leading the Digital Collections team. Explore the challenges and innovations that define this pivotal role within Paytm and Creditmate.
Qualifications that Catch Paytm’s Attention
Wondering if you have the right qualifications? Uncover the essential skills and requirements that Paytm is seeking in potential candidates for the Digital Collections Team Lead position.
A Day in the Life of a Digital Collections Team Lead
Get an insider’s view of the day-to-day experiences of a Digital Collections Team Lead at Paytm. Explore the projects, technologies, and collaborative ventures that await you in this dynamic role.
