Author name: Nilesh

Netflix Software Engineer (L4) – Consumer Engineering

In the realm of crafting content, three key elements play a pivotal role: “perplexity,” “burstiness,” and “predictability.” Perplexity gauges the intricacy woven into the fabric of the text. Meanwhile, burstiness scrutinizes the ebb and flow, examining the oscillations within sentences. Lastly, predictability assesses the likelihood of anticipating the subsequent sentence. Human expression tends to embrace burstiness, oscillating between elaborate, lengthy sentences and concise, compact ones. In contrast, artificial intelligence often leans toward uniformity in its sentences. Thus, as you embark on crafting the upcoming content, I urge you to infuse it with a generous dose of perplexity and burstiness, while keeping predictability to a minimum. Additionally, adhere to the constraint of composing the text solely in English.

We are in search of adept distributed systems engineers to contribute to the development of various core backend systems. These systems wield direct influence over our API platform, messaging infrastructure, personalization features, sign-up procedures, partnership functionalities, as well as our payments and billing systems.

Skills Required that will help succeed

• You are skilled in object-oriented programming and take pride in crafting efficient, maintainable and testable code. You have a solid foundation in computer science and software development concepts.

• You are able to work independently and drive features or components throughout the development lifecycle – from identifying requirements to launching in production.

• You have exposure to the development, debugging, testing and operation of APIs, distributed systems, and cloud-based services.

• You are self-driven, prioritize effectively, and focus on impact.

• You communicate clearly in written and verbal form.

• Your co-workers think of you as someone who is kind and does excellent work.

Recruitment Details

Atlassian Technical Support Engineer

Embark on an immersive journey within the customer-centric Support realm at Loom, where unraveling the intricacies of customer queries and ardently championing their requisites constitute the very essence of our endeavors. We forge symbiotic alliances with the ingenious minds in the Product and Engineering domains, orchestrating seamless cadences of rapid feedback that orchestrate superior customer destinies. As a pivotal luminary within Loom’s Support Engineering echelon, your indelible contribution assumes paramount significance in steering the triumph of myriad users, endowing our most formidable patrons with the prowess to communicate in a manner that transcends the ordinary, leveraging the medium of video.

Job Role and Responsibility

• Reporting to the Support Manager, you’ll collaborate closely with our largest customers, delivering a white-glove support experience that enhances retention and loyalty.
• Create and maintain internal knowledge libraries and contribute to creating technical user-facing content.

• Communicate and troubleshoot with customers through various channels, providing regular updates while liaising with Product and Engineering to resolve customer issues.

• Be an escalation point for your Tier 1 and Tier 2 teams, taking on advanced cases to aid faster resolutions.

• Work with Success and Sales teams to ensure successful pre and post-sale customer resolution, identifying growth opportunities for existing users.

• Monitor and engage with community and social channels, including Slack and Social Media.

• Advocate for our customers by documenting insights and issues with the Product and Engineering teams.

• Create and maintain internal knowledge libraries and contribute to creating technical user-facing content.

Skills Required that will help succeed

• 2-5 years in a Technical Support Engineer, Technical Support Specialist, or Support Engineering role in a customer-facing environment (or similar roles).

• Demonstrated ability to exceed customer expectations with a high degree of empathy, curiosity, and advocacy while diagnosing issues.

• Experience supporting Cloud and SaaS solutions, electron apps (CSS, JavaScript, HTML), and familiarity with distributed computing environments.

• Proficiency in handling user authentication, authorization, and provisioning using OAuth, SSO, and SCIM.

• Ability to embrace team collaboration, contributing to group efforts with a passion for learning new technologies in a customer-facing environment.

• Proficient in analyzing server and client application logs to identify the root cause of errors.

• Experience with database queries using SQL.

• Expertise in handling media (audio and video), familiarity with video transcoding, bitrate, video codecs, display resolution, frame rate, and video quality.

• Troubleshooting protocols such as HTTP, HTTPS, WebSockets, DNS.

Recruitment Details

Deutsche Bank Internship Programme – Technology, Data and Innovation (TDI) – Cary 2024

Embark on a transformative journey with the Deutsche Bank Internship Programme, meticulously crafted to nurture your skills through structured training and unwavering support. Dive into real projects swiftly, gaining firsthand insights into our global client deliveries, fostering the confidence needed to navigate the professional landscape. Experience a network of support from colleagues spanning our diverse business realms, kickstarting the development of your professional connections.

At the core of Deutsche Bank lies technology, a driving force reshaping our interactions, engagements, and transactions both internally and externally. Our Technology, Data, and Innovation (TDI) strategy formidably fortify our engineering prowess, introducing an agile delivery model, and spearheading the modernization of the bank’s IT infrastructure through enduring investments and harnessing the power of cloud computing. We are assembling a cadre of visionary technology talent poised to navigate the uncharted waters of the industry’s unprecedented transformation. This entails not only recruiting the right individuals but empowering them with training, freedom, and opportunities to embark on groundbreaking initiatives.

About Role

• Our technology teams deliver and manage engineering solutions to support the bank’s global customers

• They develop and deliver solutions to help modernise technology solutions, to reduce complexity and risk, and to drive business growth.

• Our Technology Intern Programme offers you a wide variety of opportunities within technology

• we’re looking for bright minds like yours to help us make pioneering strides in today’s fast-moving digital world

• Through job placements, training courses, seminars, and a variety of networking events you will gain a wide range of practical experience and interpersonal skills with a bank that’s truly driving change in the financial and digital world

• Our Wellbeing is our success : Feeling healthy, engaged and well-supported, enables us to do our best work and get the most out of life outside of the office. That’s why Deutsche Bank is committed to providing benefits and programmes centred around wellbeing.

• Financial wellbeing: A range of benefits including pension, life assurance, insurance for accident and disability, and in select locations we offer an employee share purchase plan and flexible benefit plans.

• Comprehensive life and health: Medical insurance, preventative health checks, flu vaccinations and Employee Assistance Program. Mental health first aiders and company doctors available is select countries.

• Parental benefits: Parental leave based on caregiver responsibility, maternity cover, phased back to work arrangements post parental leave, childcare leave and additional support offered in some countries.

• Generous time: Annual leave, sick leave, and in select locations, wellbeing leave, family care and elder care leave.

• Hybrid work model: For qualifying roles, eligible employees can work remotely based on divisional and country guidelines.

Recruitment Details