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Workera is Hiring Senior Customer Success Manager

Workera is Hiring Senior Customer Success Manager

Job Role and Responsibility

  • Within 3 months, you will:
  • Manage standard customer calls and workshops
  • Have clear understanding of the Workera value proposition
  • Provide client demos and answer high-level questions about the product
  • Share input to CS and Sales teams on how to improve current customer deployments
  • Provide product feedback to relevant internal teams
  • Within 6 months, you will:
  • Have ownership (implementation, onboarding, launch, engagement and support of renewal/expansion) of your customers
  • Implement best practice solutions to drive license utilization and high engagement rates
  • Craft and deliver customer insights in a concise, visually appealing format (during weekly meetings, quarterly business reviews)
  • Create account plans and develop success metrics to track, measure, and communicate updates with internal leadership
  • Partner with our Sales team to drive account growth
  • Serve as the primary point of escalation on customer issues and feedback related to our platform, product and process
  • Support implementation of strategic internal projects
  • Within 9 months, you will:
  • Do everything mentioned above within 6 months, but with more effectiveness!
  • Drive strategic initiatives and opportunities with your customers in collaboration with sales
  • Build relationships with and coach customer leaders to champion our platform
  • Lead implementation of internal projects that will help set up our hyper-growth organization for success!

Skills Required that will help succeed

  • 5-7 years of experience in a Customer Success, Account Management and/or Management Consulting role 
  • Experience working directly with client and internal leadership stakeholders
  • Experience managing Federal/Public Sector clients (i.e. Department of Defense)
  • Excellent verbal and written customer-centric communication skills at both the executive (CTO, CIO, CLIO) and program (Director, Manager, Analyst) level
  • Ability to manage and prioritize multiple priorities at once while consistently meeting deadlines
  • Strong data storytelling capabilities- building executive summary dashboards and presentations
  • Ability to work independently and as part of a team in a fast paced environment to achieve results together
  • Growth Mindset: Highly coachable with a desire to learn and develop new skills
  • This role will require the ability to travel, primarily to the Washington DC area ~20% travel
  • Proficiency in utilizing AI tools such as ChatGPT or equivalent digital assistants, applying them effectively within your work context

Recruitment Details

Company NameWorkera
Company Websitehttps://www.workera .com
Job RoleSenior Customer Success Manager
Job qualificationBACHELOR OF ENGINEERING
Work Experience5 -7 years
SalaryBest of Industry
Job LocationRemote

What does a Senior Customer Success Manager at Workera do?

A Senior Customer Success Manager at Workera is responsible for building and maintaining relationships with clients, ensuring their satisfaction with Workera’s products or services, and helping them achieve their goals.

What are the primary responsibilities of this role?

Primary responsibilities may include onboarding new clients, providing ongoing support and guidance, identifying opportunities for upselling or cross-selling, gathering feedback to improve products or services, and serving as a liaison between clients and internal teams.

What skills are important for success in this role?

Important skills include the ability to build and maintain relationships, understanding of customer needs and challenges, proficiency in project management and time management, and the ability to collaborate effectively with cross-functional teams.

How does one apply for a position as a Senior Customer Success Manager at Workera for remote work?

Interested candidates can usually apply through the Workera careers website or other job posting platforms. The application process typically involves submitting a resume, cover letter, and possibly completing interviews with hiring managers and customer success team members.

Royalenfield is Hiring Senior Engineer – PLM

Royalenfield is Hiring Senior Engineer – PLM

In the realm of resource management, the overarching goal of Product Development’s PLM function is to meticulously oversee the flawless integration of modules, enhancements, and system upgrades, thereby guaranteeing a seamless operational continuum devoid of errors or glitches.

Job Role and Responsibility

  • Releasing Engineering Bill of Material (eBOM) and Manufacturing Bill of Material (mBOM) Release for
  • CKD operations. This is to be done using the Options & Variants module in PLM Windchill.
  • Enumerating UAT Test Cases
  • Executing Test cases, capturing Expected Behaviour & Errors
  • Ascertaining impact of ACLs on UAT Test Cases
  • Supporting Modules Gone-Live
  • Audits & support activities
  • Documenting Screen shots while migrating to PLM Production environment for all UATs
  • Data Analysis using Excel

Skills Required that will help succeed

  • 5 to 7 years of experience in wiring harness design.
  • Expertise on harness schematics logic preparation for product and service, 3D cabling design, Harness circuit simulation.
  • In-depth knowledge on wiring schematics, layout design, child part specification selection etc.
  • Experience on Design tools like Creo modeling, assembly, cabling and schematics.
  • Exposure to DFMEA, Design guidelines, DFM etc. is preferred.
  • 2+ years relevant experience in a PLM role in automotive/ mass production
  • PLM WindChill 11 and above
  • PDMLink: Product Data Management
  • MPM Link – Manufacturing Process Management
  • Options & Variants Module in Windchill
  • Working knowledge of SAP
  • PTC-Windchill 11.0 experience, Enumerating UAT Test cases and executing them.
  • Based on the PLM Business process under development, create testing Use cases & execute User Acceptance Testing.
  • In Depth Understanding of PLM Lifecycle States & how they affect business processes.
  • Working knowledge of CREO 6.0
  • Business understanding of Manufacturing processes (Automobile sector).
  • Comfortable with Excel data analysis

Recruitment Details

Company Nameroyalenfield
Company Websitehttps://www.royalenfield.com
Job RoleSenior Engineer – PLM
Job qualificationBACHELOR OF ENGINEERING
Work Experience5 -7 years
SalaryBest of Industry
Job LocationChennai

What does a Senior Engineer – PLM at Royal Enfield do?

A Senior Engineer – PLM at Royal Enfield is responsible for managing the Product Lifecycle Management (PLM) system, which involves overseeing the design, development, testing, and manufacturing processes of the company’s products.

What are the primary responsibilities of this role?

Primary responsibilities may include configuring and customizing the PLM system, collaborating with cross-functional teams to ensure seamless integration of PLM processes, providing technical support and training to users, and optimizing PLM workflows for efficiency and effectiveness.

What skills are important for success in this role?

Important skills include expertise in PLM concepts and methodologies, strong problem-solving abilities, attention to detail, effective communication skills, and the ability to work collaboratively in a team environment.

How does one apply for a position as a Senior Engineer – PLM at Royal Enfield in Chennai?

Interested candidates can usually apply through the Royal Enfield careers website or other job posting platforms. The application process typically involves submitting a resume, cover letter, and possibly completing interviews with hiring managers and PLM team members.

Tata unistore is Hiring Category Executive – Lifestyle

Tata unistore is Hiring Category Executive – Lifestyle

In our search for candidates, we seek individuals brimming with an unwavering passion for customer satisfaction, an exceptional ability to navigate through uncomfortable transparency with ease, and an innate drive coupled with ownership mentality to consistently deliver tangible results.

Job Role and Responsibility

  • Analysing daily sales figures at brand and category level
  • Assortment listing experience and maintaining optimum level of inventory from the sellers as per the requirement at multiple locations.
  • Understanding of Women Apparel and its sub categories, category USPs and understanding the trends of sale in the categories.
  • Knowledge about global and regional trends for the women’s apparel ( Not necessarily trend forecasting but having a fair idea and knowledge).
  • Having knowledge about brands in Western wear, Ethnic wear and Lingerie that consumers are shopping from
  • Should be a online shopper themselves.
  • It may be not necessarily be Tata CliQ. But being a online shopper is a plus point.
  • Negotiation –Negotiation with vendors for Key Tie ups and additional supports.

Skills Required that will help succeed

  • Seller Portal Follow up with sellers to ensure healthy inventory fill ratio.
  • Inventory analysis for partner brands along with report on Top-sellers (Discount level summary)
  • Prepare Ad hoc reports based on the requirements from the team
  • Account reconciliation with the Sellers.
  • Communicate with Vendor for stock, price, promotional scheme.
  • Software skills required –
  • Excel – High ( Should be comfortable with data)
  • PowerPoint – Medium

Recruitment Details

Company NameTata unistore
Company Websitehttps://www.tataunistore.com
Job RoleCategory Executive – Lifestyle
Job qualificationBACHELOR OF ENGINEERING
Work Experience1 – 3 years
SalaryBest of Industry
Job LocationMumbai

What does a Category Executive – Lifestyle at Tata Unistore do?

A Category Executive – Lifestyle at Tata Unistore is responsible for managing and developing the lifestyle product category, which may include clothing, accessories, and related items, on the e-commerce platform.

What are the primary responsibilities of this role?

Primary responsibilities may include conducting market research and analysis, curating product assortments, negotiating with suppliers, managing inventory levels, optimizing product listings, and collaborating with cross-functional teams to drive sales and revenue growth.

What skills are important for success in this role?

Important skills include proficiency in data analysis and interpretation, strategic thinking, attention to detail, vendor management skills, understanding of market trends and consumer preferences, and the ability to work effectively in a team environment.

How does one apply for a position as a Category Executive – Lifestyle at Tata Unistore in Mumbai?

Interested candidates can usually apply through the Tata Unistore careers website or other job posting platforms. The application process typically involves submitting a resume, cover letter, and possibly completing interviews with hiring managers and category management team members.

Airtel is Hiring Digital Engineering

Airtel is Hiring Digital Engineering

Job Role and Responsibility

  • · Responsible for end to end app deliverables, which includes requirement phase, design phase, app release process and customer issues debugging.
  • · Testing of mobile web and mobile apps (Android, Windows, IOS) platforms through automation
  • · Testing of mobile web and mobile apps (Android, Windows, IOS) platforms through automation
  • · Proficient in automation & developing test strategies for non-functional aspects of mobile apps
  • · Continuously improve QA methodology, process and practices
  • · Should possess strong ownership of the project & play role of a good mentor.
  • · Collaborate with outsourced testing team and ensure proper planning & execution of manual & automation tests.

Skills Required that will help succeed

  • Experience in designing automation framework using any language to target webservices
  • Expertise in object oriented programming languages and coding skills in any language preferably Java/Python/JS
  • Proficient in test automation framework design and development such as Selenium, UI Automator, Appium, Espresso
  • Troubleshooting of APP related issues along with knowledge of proxy tools like Charles, Fiddler
  • Strong knowledge of Mobile Operating Systems and experience in Non Functional testing of Mobile Apps
  • Exposure to DevOps and Security Testing is a huge plus.
  • Good knowledge of SQL or any NoSql DBMS worked upon like MongoDB, AeroSpike.
  • Bachelor’s degree in computer science, Computers Engineering or comparable experience
  • 2+ years of hands on experience in software development. (edited basis level of hire)

Recruitment Details

Company Nameairtel
Company Websitehttps://www.airtel.com
Job RoleDeveloper
Job qualificationBACHELOR OF ENGINEERING
Work Experience2 years
SalaryBest of Industry
Job LocationGURGAON

What does a Digital Engineering role at Airtel involve?

The Digital Engineering role at Airtel involves developing and maintaining digital solutions and platforms to enhance customer experiences, streamline operations, and drive innovation across various digital channels.

What are the primary responsibilities of this role?

Primary responsibilities may include designing, developing, testing, and deploying digital applications, platforms, and services, collaborating with cross-functional teams to deliver projects on time and within budget, and staying updated on emerging technologies and industry trends.

What skills are important for success in this role?

Important skills include expertise in software development methodologies and best practices, proficiency in digital technologies and platforms, strong problem-solving abilities, effective communication skills, and the ability to work collaboratively in a team environment.

How does one apply for a Digital Engineering role at Airtel in Gurgaon?

Interested candidates can usually apply through the Airtel careers website or other job posting platforms. The application process typically involves submitting a resume, cover letter, and possibly completing interviews with hiring managers and digital engineering team members.

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