Upwork is Hiring Lead Solutions Architect
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As the Team Lead, your primary role involves guiding your team through daily operations, offering strategic guidance in sales, providing tailored solutions, and ensuring efficient configurations. Collaboration across departments is essential to streamline business procedures and address any emerging issues promptly. Your main focus lies in expanding our managed services division, devising optimization strategies, and establishing scalable processes. Meanwhile, as a Strategic Solutions Architect, you’ll spearhead the acquisition and integration of new clients within Upwork’s prestigious Fortune 100 and PE/VC portfolios. This position directly reports to our Director of Solution Architecture and Delivery, ensuring alignment with overarching objectives.
Job Role and Responsibility
- Foster a collaborative culture of success and goal achievement by leading with empathy and coaching a high caliber team
- Partner with Account Executives to drive complex, multi-stakeholder deal cycles across industries to solve diverse mission-critical business problems
- Solve complex customer challenges and drive goals with the team to focus on elements of our services that will drive technology adoption
- Define team goals and objectives aligned with the company’s strategic goals
- Share best practices and lead by example from partnering with sales to managing complex projects to building scalable solutions
- Partner with Product teams on releases and evolve our services and delivery methods to complement and co-exist to rapid changes
- Drive innovative solutions to help grow adoption
- Drive change in our ability to operate with enterprise sized customers
- Remove roadblocks for the team to scale growth
- Prepare and deliver high impact presentations and demonstrations that tell Upwork’s differentiated story with value driven data
Skills Required that will help succeed
- Experience leading pre-sales team of Sales Engineers or Solution Architects
- Experience working with enterprise-level customers in designing new processes and implementing technology for the contingent labor and staffing space OR the digital marketing and agency space
- Experience working with integrations and APIs
- Creativity to identify new approaches to solving old problems through the Upwork platform. You will communicate the solutions in a way that is simple and credible. You are able to balance the requirements of a complex industry with building to scale and simplicity.
- A customer-centric mindset and passion for designing solutions that meet enterprise needs.
- A consultative approach with solving your customers business challenges and have a track record of successfully overcoming objections. Problem solving is in your DNA!
- Prior experience working with sales teams and sales leadership to provide strategic partnership to grow an existing sales portfolio.
- Ability to thrive and adapt to a rapidly evolving product and market that will define the future of work
- Experience with enterprise software specific to human capital management or procurement: Recruiting (ATS), Human Capital Management (HCM) system deployment / solution architecture, Vendor Management System familiarity , e-Procurement.
- Motivation and autonomy to drive through programs and achieve results.
- Ability to lead and play a critical role in forming our offering and critical thinking and then transforming that strategy into tactical action.
- Previous experience with Advisory/Consultant roles
Recruitment Details
Company Name | Upwork |
Company Website | https://www.upwork.com |
Job Role | Lead Solutions Architect |
Job qualification | BACHELOR OF ENGINEERING |
Work Experience | 4 – 13 years |
Salary | Best of Industry |
Job Location | Remote |
What is the role of a Lead Solutions Architect at Upwork?
The role of a Lead Solutions Architect at Upwork involves leading the design and implementation of technical solutions to meet the company’s business needs and objectives.
What specific responsibilities does a Lead Solutions Architect have at Upwork?
As a Lead Solutions Architect at Upwork, your responsibilities may include defining architecture standards, collaborating with cross-functional teams to develop solutions, conducting technical assessments, and providing guidance on best practices.
How can I apply for the Lead Solutions Architect position at Upwork?
To apply for the Lead Solutions Architect position at Upwork, please visit the company’s official careers website or job board where the position is listed. Follow the application instructions provided, and submit your resume along with any other required documents. The recruitment team at Upwork will review your application and contact qualified candidates for further consideration.