Wipro is Hiring Salesforce Business Analyst
Table of Contents
Job Role and Responsibility
- The BA will work onsite and remotely with customers to elicit and analyze their requirements, develop designs, and implement Salesforce.com.
- Organizing and driving process reengineering sessions
- Building a clear requirements development strategy for each customer engagement.
- Leading discovery workshops, which includes the facilitation and solution presentations.
- Documenting requirements in User Story format.
- Identifying and creating an inventory of customer process pain points and gaps in best practices.
- Performing rapid analysis and decomposition of complex business information into functional process components.
- Perform business process modelling, user experience modeling, and basic technical architecture diagramming.
- Interpreting technical and business strategy roadmaps.
- Building and demonstrating prototypes in Salesforce.
- Presenting to executive level audiences as well as technical teams.
- Participate and guide customers through user acceptance test planning and execution.
- An understanding of Salesforces capabilities and limitations. Able to clearly communicate those to customers.
- Leveraging multiple implementation team types (User experience, Change Management, Global Development Centers, Developer Communities)
- SFDC Sales Cloud
- SFDC Service Cloud (including CTI)
- SFDC Communities
- 3rd Party App Integration
- Data Migration
Skills Required that will help succeed
- Bachelor’s degree in Computer Science, Software Engineering, MIS or equivalent combination of education.
- 2+ years of experience as a Business Analyst or Systems Consultant for a mid sized organization, or direct consulting expertise leading business transformation projects.
- Experience with Salesforce.com configuration and familiarity with Salesforce.com custom development.
- Experience developing LOE’s in conjunction with the technology team.
- Strong presentation and communication skills.
- 1 out of 3 of the following Salesforce.com Consultant Certifications: Sales, Service, or Community Cloud.
- Located and able to work in the U.S. from a home office and able to travel approximately 25% post COVID
Recruitment Details
| Company Name | Wipro |
| Company Website | https://www.wipro.com |
| Job Role | Salesforce Business Analyst |
| Job qualification | Bachelor’s degree in Computer Science, Software Engineering, MIS |
| Work Experience | 2 years |
| Salary | Best of Industry |
| Job Location | India |
What does a Salesforce Business Analyst at Wipro do?
A Salesforce Business Analyst at Wipro is responsible for analyzing business requirements, designing solutions, and implementing Salesforce applications to meet the needs of clients.
What are the primary responsibilities of this role?
Primary responsibilities may include gathering and documenting business requirements, translating requirements into Salesforce configurations or customizations, conducting user training, and providing ongoing support.
What skills are important for success in this role?
Important skills include proficiency in Salesforce configuration and customization, strong analytical and problem-solving abilities, effective communication and stakeholder management, and the ability to work collaboratively in a team environment.
How does one apply for a position as a Salesforce Business Analyst at Wipro in India?
Interested candidates can usually apply through the Wipro careers website or other job posting platforms. The application process typically involves submitting a resume, cover letter, and possibly completing interviews with hiring managers and technical team members.
